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Mondou Magasins: Team Leader – Trois-Rivières

Mondou Magasins

This is a Full-time position in Trois-Rivieres, QC posted March 4, 2021.

Nature of the positionFounded on a deep love for animals, Mondou strives to meet customer needs and provide expert advice on a daily basis.Every employee plays a key role in delivering this service by serving as an ambassador for Mondou’s values.

The Team Leader must therefore demonstrate passion, skill and integrity in dealings with visitors and their companions.Contributing to Mondou’s mission means doing the following every day:Ensure that store activities flow smoothly when you are in charge, assign tasks and resolve any issues that may ariseGreet customers warmly, assess the needs of their four-legged friends—but don’t worry: if wings are your thing we’ve got you covered!—and provide insightful adviceOpen and close the storeUse your merchandising talents to carry out the planograms provided by the merchandising department and ensure that the store is ready for businessComplete the customer experience during transactions at the registerEmbody Mondou’s values day in, day out for the benefit of both customers and co-workersReceive shipments and place merchandise on the shelves: it’s the most physically demanding task, but it keeps you in shape!

To be happy at Mondou, you need to: Love meeting people and building relationshipsBelieve that trust and integrity are the foundation of every solid relationshipBe really passionate about animalsWork closely with your team and help create a unique work environmentSeek out ways to develop your skillsBe comfortable dealing with complex situations independentlyTo succeed in your role at Mondou, you must:Be a naturally positive leaderHave the ability to juggle numerous tasks and prioritiesHave three to five years of experience in customer service with experience opening and closing a businessHave a high school diplomaHave studied sales, business management or the pet industry (asset)Have experience with animals (asset)Be comfortable lifting heavy loadsCommunicate fluently in English and FrenchYou can expect to work28 to 40 hours a week.We love our pets!

How about making a career of it?Come and meet our in-store managers*The use of the masculine gender has been adopted to facilitate the reading and has no discriminatory intent.