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Explorance: Ps Data Entry Associate

Explorance

This is a Full-time position in Montreal, QC posted July 13, 2021.

At Explorance, we believe that each experience matters from students in higher education to employees at the workplace.

That’s why Explorance’s mission is to help organizations create a personalized journey of impact and fulfillment for their people through innovative Experience Management (XM) solutions.We believe in the human touch at Explorance and are known for our pioneering culture of reciprocity and trust.

To our employees, this means the freedom to achieve in the areas most important to them.

For our customers, it means caring for their needs and helping them succeed.

For our communities, it means doing our part to help our neighbors simply because it’s the right thing to do.Explorance is ranked the #1 best workplace in Canada by the Great Places to Work® Institute and is headquartered in Montreal with business units in Chicago, Chennai, London, Amman, and Melbourne.As a PS Data Entry Associate, you will support the Professional Services team, providing behind the scenes support to clients using Explorance’s, Metrics that Matter® technology platform, which helps our clients measure the impact of the training they provide to employees and customers.

Successful PS Associates are detail-oriented team players with a history of naturally becoming experts in any software they utilize.

Sample tasks range from data entry to setup of complex measurement programs for our clients in the Metrics that Matter® platform.This role is located in our Montreal office.Key Responsibilities:Assist with configuration and update of Metrics that Matter® for our clients by building surveys and evaluations, scheduling automated reports, entering/modifying data, etc.Collaborate closely with dedicated client account teams and Explorance technical resources to ensure high quality and on-time task completionCommunicate task status directly to appropriate client contactsKey Skills Needed for Success:Strong written and verbal communicationExceptional time and task managementA customer-oriented mindsetCritical thinking and problem solvingAbility to thrive both individually and as a member of a teamAttention to detail criticalDocumentationExperience & Education:Preferably 1-2 years of professional work experience in a data entry fieldBachelor’s Degree (a plus)We use Microsoft Office daily (experience required)Powered by JazzHRioITWSQCnr