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Creaform Inc.: It Specialist

Creaform Inc.

This is a Full-time position in Saint-Isidore, QC posted March 29, 2021.

Who we are looking for?

A perfect match to fill the position of IT Specialist.

The candidate’s main responsibility will be to provide level 2 and 3 support for office automation and software applications, in addition to taking charge of IT transformation projects for the company according to our company’s needs and objectives.What a typical day with us looks like::Carry out the implementation of IT solutions and their maintenance; Train employees on new tools and adjustments to existing tools; Set up andconfigure computers for all your new colleagues; Be aware of the causes and correct software and hardware type problems; Write solutions to known problems in the knowledge base; Create user accounts for new team members; Maintain the computer inventory; Prepare equipment for equipment loan requests; Maintain and manage the image fleet for computers; Provide training to your colleagues on IT processes and procedures; Participate in the resolution and escalation of service requests with the AMETEK support team; Participate in the delivery of various corporate IT projects; Participate in IT missions in Creaform’s divisions outside of Canada; Assist theteam in the resolution of incidents affecting the security of the computer equipment and in the application of security patches; Offer emergency support to users (on rotation).Requirements:Has a DEP in IT; Is fluent in both French and English; Has 5 years of experience in a relevant field; Has a strong interest in customer support and user training; Is familiar with the ITIL approach; Participated in IT projects; Know IT systems such as TeamViewer, Windows, Office, Windows Imaging Service, Skype, VNC, Softphone.Is autonomous and you have leadership skills ; Is available to travel once or twice a year.You earn points if you…: Knows FreePBX, DNS, DHCP, Microsoft remote desktop services and Linux.In exchange, we offer you…:Flexible work schedule because we have your family at heart; Competitive salary and benefits; Vibrant, ambitious, stimulating and worldwide company; A solid and unique work team; The possibility to progress with a variety of projects; Gym available for the employees; Social activities, and much more!