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Intellio LLC: Senior Salesforce Administrator (Professional Services)

Intellio LLC

This is a Full-time position in Laval, QC posted July 11, 2021.

Our client is a fully dedicated Salesforce Integration and Consulting Salesforce Silver Partner focused on delivering accelerated digital transformations.

They are currently recruiting for a full-time permanent Senior Salesforce Administrator for their Professional Services team located in Downtown Montreal.Your primary duties include client multi-cloud implementation, advanced configuration and management, defining and delivering user training (internal and external), providing technical advice internally and to clients, plan and estimate configuration activities, as well as being an integral part of the Practice’s success and its evolution.You will be responsible for the administration of Salesforce.Com including system configuration, maintenance, system enhancements/upgrades, creation of reports and dashboards, end-user training and data integrations, ensuring data hygiene and data integrity.The Hiring Manager is looking for a Salesforce Certified Administrator with strong proven technical, analytical and problem-solving skills and be comfortable interacting with all levels of the organization.Responsibilities: Create New User Profiles and Monitor Access LevelsImport New Leads and ContactsRun Deduplication ToolsInstall High-Priority Updates from Salesforce.ComRun Quarterly Database Maintenance ReportsCreate and Maintain Archive for Field History TablesAddress User Issues as They AriseEmail marketing experienceConversion rate optimization Data management Unlocking user accounts or resetting passwords Dealing with SSO, two-factor authentication, and certificate problemsAdding new white-listed IP addressesHelping users develop or fine-tune reports so they yield meaningful metricsTroubleshooting email campaigns, workflows, approval cycles, or auto-responders that generate excessive bounced mails.Expanding or refining sharing rules and access privileges so records can be properly viewed and manipulated (while keeping the “special records” locked or hidden altogether)Fixing data records that have somehow been set with record types or ownership that make them inaccessible to usersRun and store the weekly snapshot (data export) of the system data and attachments, including all history tablesRun data deduplication tools Run adoption dashboardsRun data-quality dashboardsExamine time-based workflow and scheduled APEX queues to make sure there are no unexpected entriesExamine SFDC error and debug logs for any surprisesDeactivate usersImport leads and contactsRun all APEX tests in the systemPowered by JazzHRRyrC8iIVJg