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Spaceful: Customer Service Representative


This is a Full-time position in Cap-Saint-Martin, QC posted July 11, 2021.

Why join Spaceful?Because we’re a team of ambitious self-starters who built a revolutionary web app to transform the eCommerce logistics and residential storage industries.

We thrive by learning from our unique and diverse crew of talented individuals who contribute directly to our tech-focused, people-first culture and propel our growth across Canada.Customer Service RepresentativeWe’re looking for a dynamic and empathetic Customer Service Representative to join our Customer Sales team.

You’ll be responsible for contacting customers, informing them of our services and closing sales.

You will also be responsible for answering existing customers’ questions and providing a high level of customer service.More specifically, you will be asked to Book storage space over the phone or over email with prospects; Clearly communicate the value of Spaceful and its new products and services to prospects; Offer best in class service to our potential and existing customers Collaborate with customer support and operations teams to make customer integration as easy as possible.

Help identify and develop best practices for your team and others; Act as an ambassador for Spaceful’s mission, brand, products, and services; Participate inweekly meetings to provide feedback and ideas for our technology platforms and applications.

RequirementsTo be successful you need Experience in sales and customer service Experience in a call center environment Bilingual French and English To be high energy and passionate with a good sense of urgency To multitask and manage multiple clients in a fast paced environment Flexibility to work some evenings and weekends BenefitsWhat we offer $17/h with commissions that could go up to $1,200/month Trendy new office space in Fabrik8 Waverly near de Castelnau metro and Jarry park Work from home friendly Group benefits for you and your family (Medical, Dental and all that good stuff) State of the art on-site gym and wellness initiatives Discounted healthy meals Unlimited coffee and tea What is Spaceful?Launched in 2017, Spaceful is a high-growth technology startup that is revolutionizing the residential self-storage and e-commerce logistics markets, which combined are worth more than $200 billion annually.

We have developed end-to-end, vertically integrated logistics, and supply chain technology platforms that allow us to offer consumers a much more convenient solution at a price equal to that of existing operators (self-storage).

With thousands of customers served, we are the #1 platform in Quebec for on-demand storage and eCommerce fulfillment.